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OKLAHOMA CITY – A 91-year-old man says a garage door repair company has overcharged him for shoddy repairs.
A power surge took out 91-year-old Chester’s microwave, coffee pot, and garage door opener.
His granddaughter Tracy was concerned.
“There’s just people out there who prey on the elderly,” she said.
Instead of relying on her for help, Chester responded to a newspaper ad for garage door repairs.
The number was local, but the company, Neighborhood Garage Door Services, was not.
“I said, ‘So how much did you spend?’ ‘$1,400.’ I said, ‘You’re joking right?’”
Chester said in his condition, he didn’t feel like arguing with anybody. His $1,400 payment got him a new garage door opener, and new springs.
Veteran garage door repairman Jeff Gabelsberg of Garage Door Solutions is local and says he doesn’t believe there was any reason to replace the springs.
He says Neighborhood Garage Door charged Chester way too much, nearly double the amount he would have billed.
He added, “Some of these companies that use these tactics, the technicians that come out, they work off commission, so the higher the invoice, the more they’re going to make.”
Loads of customers online claim they too were grossly overcharged.
We traced Neighborhood Garage Door Services to Dallas, where the same company…